Clearinghouse Integrations
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      How to Reset Your TriZetto SFTP Password on the TriZetto Website

      • Log into your TriZetto Provider Solutions website and click on LOGIN 
      • Then click on GATEWAY EDI 
      • Click on MY ACCOUNT in the top right-hand corner
      • From the MY ACCOUNT OVERVIEW list, you will select MANAGE SFTP PASSWORD (located under the MANAGE PRODUCTS header)
      • Follow the instructions to reset your SFTP password based on the new requirements.
        • Once your password is reset, the change goes into effect immediately.
          • If you have any questions, please reach out to TriZetto Customer Service at 1-800-556-2231
      • Next, it is necessary that you follow the steps Here to update your EZClaim system with your new SFTP password. 
        • If you have any questions about updating the SFTP password in your EZClaim system, please reach out to EZClaim Support at 877-650-0904 or submit a support ticket here.