How to process credit cards using BillFlash OfficePay in EZClaim
To access the New Payment window, you can easily click on the OfficePay button found on the Payment Entry screen.
Note: The OfficePay button will only be activated once you have chosen Patient as the payment source and have selected a specific patient.
- To enter the credit card number and expiration date, you can choose between using a card/check reading machine for automatic processing or manually typing it in.
For more information on compatible card/check reading machines, please contact BillFlash.
Here is an example of the OfficePay window when processing a credit card (Card is selected):
- To complete the transaction, provide the required information and click on the Submit & Save button.
- Upon successful processing of the payment, a new payment will be securely saved and ready for disbursement.
Note: You cannot modify the details of an OfficePay payment
Sample OfficePay payment:
In the event that you need to cancel or refund a payment, you can easily click on the 'Cancel / Refund OfficePay' button situated on the right-hand side.
Subsequently, a message will appear to inform you of the outcome of the cancellation or refund, along with the reason behind it.
