EZClaim Cloud Remote Desktop Mobile Setup instructions for iOS

Note: EZClaim only fully supports customers that use Windows and Mac operating systems.  EZClaim has limited support for customers using iOS devices.

Installation Instructions

  • Download Remote Desktop Mobile from the iOS App Store
    Click this link
    • This link is a redirect link take takes you to the App Store to download the Microsoft Remote Desktop client, found on this page
    • Launch the app after it finishes downloading.
  • Add Workspace
    • Once the app launches, you should see this screen.
    • Tap ‘Workspaces’ at the bottom, then the ‘+’ button at the upper right.
    • Tap 'Add Workspace'.
    • You'll want to populate the 'Azure Virtual Desktop' link in the textbox.
      • Here is the address for easy copying: https://rdweb.wvd.microsoft.com/api/arm/feeddiscovery
  • Sign in
    • Enter your username (e.g., ezclaimuser@ezclaimcloud.com) and password you use to log on to your work computer on the following screen. (Click next)
    • Tap the ‘Sign in’ button.
  • Launch
    • After it finishes loading, you should be brought back to the main screen with your EZClaim icon(s) available.
    • Tap one to launch.