Error that says, "Sorry, but we're having trouble signing you in."

This article aims to fix a common log in issue after changing passwords or signing in with a new account

Symptom: When attempting to subscribe to an @ezclaimcloud login, you receive the following message:

This error message indicates that the login you are trying to subscribe to does not exist in your company's tenant, which is most likely the name of your company. Consequently, when attempting to subscribe, it is trying to subscribe the @ezclaimcloud login within your company's tenant.

Solution: 

• Use 'Subscribe with URL' instead of subscribe:
  
• The URL to use is https://rdweb.wvd.microsoft.com/api/arm/feeddiscovery