Eligibility
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      Troubleshooting Eligibility Error Messages

      Guidance on troubleshooting Eligibility Error Messages

      Troubleshooting Eligibility Error Messages

      If you happen to receive responses containing the phrases Authorization/Access Restrictions or Provider Ineligible for Inquiries, it usually indicates that you might not be using the correct provider NPI number.

      To find more information about specific clearinghouses, please refer to the Clearinghouse Reference.