Customizing Grids FAQ

The most frequently asked questions about Customizing Grids in EZClaim

Note: If an ADMIN user has created users under Manage Security Settings, these settings are specific to each user, as are any Save Layout buttons created.

Widgets, on the other hand, are specific to the company file and are therefore available to all users.

To ensure the best user experience, EZClaim strongly recommends implementing User Authentication and discourages the use of shared logins.

The storage of grid customizations varies depending on how the program identifies you through your Premier Username, Cloud Login, and/or Windows User Profile.

Q - If I add a column, will it still be there when I log back on?

A - Yes, as long as your login process (see above) is consistent!

Q - Why didn’t the columns I added during a recent session carry over into a fresh session?

A - EZClaim may have closed out unexpectedly due to one of the following reasons:

A forced logoff from the server

A program crash

A program timeout

Q - I’ve had certain columns in place for quite a while now. Why have they suddenly disappeared?

A - Enabling the User Authentication feature in EZClaim will overwrite any existing user preferences, with the exception of the ADMIN user.