Patient Opt-Out of SMS

This article covers how a Patient can opt-out (or back in) to SMS messages

To opt OUT on SMS messages the patient should reply with one of the following words.  These are not case sensitive.

  • STOP
  • STOPALL
  • UNSUBSCRIBE
  • CANCEL
  • END
  • QUIT

If a patient has already opted out and decides that they would like to opt back IN, they can reply with one of the following words.  These are not case sensitive.

  • START
  • YES
  • UNSTOP