Re-working an already posted 835 will not double-post payments or adjustments
At times, you might want to post 835 payment data but encounter issues with service lines not being found or payers not being linked to claims. If you don't have the time to link all the service lines or edit the claims for the correct payer, don't worry. EZClaim ensures that payments or adjustments are not double-posted.
If you post an 835 and the complete payment amount is not disbursed, EZClaim will provide a warning letting you know that the payment was not fully disbursed.
If you preview the report, you will see in the Status column the items that were not posted and why.
When you have time to match the service line not found or edit the claims for the correct payer, you can post the 835 again.
Double-click the 835 file in the EDI reports screen to start the process again.
- You will receive a notification that the payment already exists
- Click Yes to continue
When you match the service lines and/or edit the claim payers to match, you can post the file again.
You can also change adjustment settings from Track to Apply.
After reviewing the report following the posting, you will observe that the disbursements that were previously posted will be displayed as MATCHED, and the adjustments that were previously tracked will be shown as APPLIED. This indicates that there was no duplication of postings.
