Warning/Error Message: One or more service lines lack a Reference ID#

How to fix this error message when auto-posting payments in EZClaim

This warning typically indicates that the Payer has not returned the linking codes EZClaim uses to link payments to service lines.

The 835 preview screen will highlight the message SRVC LINE NOT FOUND in a red cell for better visibility.

  • Double-click on the warning message and click Select to match the payment with an existing service line.

  • A Reference ID# will be automatically entered. 
  • You may use the filter row to find other service lines if the one shown is not correct.