Set Up
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      Setting Up EZClaimPay Hardware

      Setting up your hardware for EZClaimPay

      Hardware Overview

      Encrypted USB Terminal

      • Must be USB connected to the computer running EZClaim
      • Two options only. User selects based on terminal device brand leased
        • IDTech
        • MagTek
      • Swipe only
      • No additional setup is needed (plug & play)

      Cloud Terminal (card read by internet connected device)

      • Plugged into the user's network (modem) via ethernet cable
        • 'Critical Error: Failed to get network parameters' = terminal cannot connect to the internet
      • Must be activated in MerchantTrack (see below)
      • Once activated, the device name populates in this dropdown
        • This could take a moment as EZClaim needs to grab the info from MerchantTrack
      • Supports swipe, manual key entry, chip

      MerchantTrack Activation for Cloud device only

      1.   Make sure the device is connected
      2.   Open MerchantTrack
      3.   Go to Terminals > Activate
      4.   Enter the Activation Code as displayed on the device, followed by a brief description to help identify it. 
        1. The Activation Code starts with either C for the test environment or P for the production environment.
      5.   Select appropriate merchant
      6.   Click Activate