Add-on Services

EZClaim offers multiple Add-on Services. Check out this article to learn more!

To easily navigate this article, use the links provided below. At the end of each section, click "Back to Top" to return to this menu.

Accessing Add-on services

Available Add-on Services

Accessing Add-on Services

Add-on services are accessed through the Library button located in the top ribbon bar.

To access this Library, you need to have ADMIN or Full access level permissions. Please refer to the Manage Security Settings section for detailed information on managing permissions.

If you don’t have the necessary permissions to access the Add-on Services Library, you can either enter the Admin password or ask someone with Full Access permissions to log into the program and configure the settings for you.

Note: For Add-on Services pricing and Activation, you should contact EZClaim.

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Available Add-on Services

Action Edits by TriZetto


  • Activation Code: Activation Code: The code will be provided by EZClaim
  • Username: Utilize the TriZetto site ID, which is the same as the SFTP credentials
  • Password: Utilize your TriZetto password, which should be the same as your SFTP credentials
  • Professional: Choose the recipient responsible for handling your professional claims
  • Institutional: Choose the recipient responsible for handling your institutional claims
  • Scrub when Sending claims: When this box is selected, EZClaim will automatically verify the claims before they are submitted

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Additional Claim Forms

The Additional Claim Forms Add-On consists of two sections. The upper section enables you to add specific forms to your claim screen, while the lower section allows you to configure additional reports for billing purposes.

Note: Please refer to the Additional Claim Forms article for detailed instructions on how to utilize supplemental and alternative forms.

  • Activation Code: To obtain your activation code, please contact EZClaim for assistance
  • Supplemental billing forms available from the claim screen: Select the forms you want to be available on the claim screen by checking the corresponding box
  • Alternate billing forms that can be printed in place of the 1500 or UB04 forms: In order for items to be listed here, it is necessary to have installed special invoicing reports provided by EZClaim. By checking the box to the left of the form type, it will be added to the Claim Type dropdown in your Payer Library entry.

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Claim Status by Capario

To conveniently view the status of your Capario (Change Healthcare) claims directly from the Claim Screen, please get in touch with EZClaim for assistance in setting up the Claim Status feature.

  • Activation Code: Code provided by EZClaim
  • Client ID: The client ID provided by Capario consists of eight digits
  • Username: Username for Capario online portal
  • Password: If you need assistance with your Capario Web Service Password, please contact EZClaim for support

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Claim Status by TriZetto (TPS CSI)

  • Activation Code:  Supplied by EZClaim
  • Username: Your TriZetto site ID
  • Password:  TriZetto secure file transfer protocol (SFTP) password
  • Submitter/Receiver:  TriZetto Submitter/Receiver (S/R) entry utilized for claim submission

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Claim Status by Waystar

  • Activation Code: Supplied by EZClaim
  • Account Number: Provided by Waystar
  • Security Key: Provided by Waystar

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Electronic Statements by BillFlash

Utilize the convenient feature of uploading statements from EZClaim and have BillFlash handle the mailing process for your customers.

Enable patients to easily make online payments through the use of eBill and ePay. For more details, please contact BillFlash.

  • Enroll online at http://www.billflash.com Reseller ID: 80488 or call 435-940-9123.
  • Activation Code: Code provided by EZClaim
  • Username: BillFlash username
  • Password: BillFlash password
  • Statement Color: Select the statement color.  Contact BillFlash for information on statement options
  • Cards Accepted: Select the credit cards accepted.  Contact BillFlash for information on statement options

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Electronic Statements by TriZetto

Instead of physically printing statements, you have the option to upload statements from EZClaim and have TriZetto send them electronically to your customers.

  • Activation Code: Code provided by EZClaim
  • Username: TriZetto statement username. This is the same username used when logging into the TriZetto web portal.
  • Password:  TriZetto statement password. This is the same password used with your Secure FTP account.
  • Statement Color: Select the statement color.  Contact TriZetto for information on statement options
  • Cards Accepted: Select the credit cards accepted.  Contact TriZetto for information on statement options

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Electronic Statements via SFTP

You have the option to upload statements to your preferred statement service vendor via SFTP instead of printing them.

  • Activation Code: Code provided by EZClaim

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Institutional Claims

Generate and print institutional claims while exporting them in the ANSI 837 Institutional format using the Institutional Claim Add-On.

  • Activation Code: Code provided by EZClaim

Enabling the 'Institutional Claims' add-on unlocks a range of features within the program.

The determination of the claim type (professional or institutional) by EZClaim is based on the Bill To payer information.

For more detailed information on Institutional Claims using the UB04 format, please refer to the article titled Institutional Claims – UB04.

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